Vero · Day in the life

06:00

Pre-dawn · automated

Data · ingest

Overnight scrape complete.

Six sources pulled, deduplicated and scored against fourteen active mandates while Marbella sleeps. Twelve price drops detected. Three previously unseen off-market WhatsApp messages parsed and matched.

3,335

Properties indexed

12

Price drops

3

Off-market WhatsApp

09:14

Morning · auto-match

Mandate · matched

First match of the day.

The Hartley family mandate (London relocation, 5-bed villa, near British International School) matches an off-market villa on the Engel & Völkers private list. 94% confidence. Not yet listed publicly.

Off-market · 94% match

Villa La Cerquilla

Nueva Andalucía · 5 bed · 412 m²

€1.65M 11 min from B.I.S. · pool · gated

10:32

Outreach · multi-channel

Agent · outbound

Three channels, one introduction.

Email composed and sent. WhatsApp routed to the agent's direct line. AI voice agent placed on a 48-hour escalation timer. Every introduction carries Sumsub-cleared buyer credentials.

Email · sent 10:32 CET

To: David Martín · Engel & Völkers, Marbella office

"Hola David, Vero here on behalf of a London family relocating in September — Silver-tier KYC cleared, school logistics confirmed. Could we look at La Cerquilla? Tuesday viewing possible. — Vero."

11:48

Voice · 0.4s latency

Voice agent · live

AI voice placed a call.

A separate mandate — Penthouse Puerto Banús, viewing not yet confirmed — escalates to Vero Voice after WhatsApp went unanswered for 48 hours. Spanish, English, Russian, Arabic and German on the same line. Connected to the Lucas Fox office. Tuesday 11:00 confirmed.

5

Languages

0.4s

Voice latency

24/7

Availability

13:15

WhatsApp · insider

Off-market · surfaced

A Sierra Blanca villa before it lists.

Marbella Insiders private WhatsApp group posts a sea-view villa — owner relocating, no portal listing planned. Vero parses the message, scores against all open mandates. 96% match for the Kovalev brief. Direct introduction queued.

WhatsApp · 96% match

Sea-view villa · Sierra Blanca

5 bed · 5 bath · 680 m² · panoramic terrace

€4.2M Owner direct · no agency

14:00

Pipeline · stage 4

Pipeline · viewing

Puerto Banús · both confirm.

Buyer ticks the viewing slot. Agency ticks the viewing slot. Dual-confirmation locks. Car arranged. Auto-routes to admin if either party cancels within 12 hours of viewing.

Pipeline · dual-confirmed

Penthouse Puerto Banús

3 bed · 2 bath · 220 m² · marina frontage

€2.85M Viewing · Tuesday 11:00

16:45

WhatsApp · reply

Inbound · agency reply

Sierra Blanca · owner replies direct.

No agency in the loop. Owner confirms private viewing Friday 16:00. Vero parses the message, books the slot, sends both parties the dual-confirmation link. Pre-meeting brief auto-generated.

WhatsApp · reply received 16:45 CET

From: Property owner · direct, no agency

"Hola Vero — Friday 16:00 funciona perfecto. Solo nosotros y el comprador, sin agencia. Puedo arreglar el chófer desde Marbella Club. Saludos."

20:10

Deal · stage 7

Pipeline · offer accepted

La Zagaleta · offer accepted.

A separate mandate from earlier in the week reaches stage seven. The Al-Mansour offer of €6.5M accepted by seller. Commission of €78,000 locks at exchange. Survey and contract drafts auto-sequence.

Offer accepted · stage 7 / 8

Villa La Zagaleta

6 bed · 1,200 m² · gated estate

€6.5M Exchange in 14 days

23:18

Close · auto-locked

Deal · closed

Commission locked.

A different deal — a Belgian buyer's mandate from six weeks ago — completes its eighth stage. Notary contract signed, escritura issued. €18,500 commission auto-locked to Vero's ledger. Buyer paid nothing.

A deal that started six weeks ago, closed at 23:18 with zero human hours from Vero's team.

€18,500

Commission

41 days

Brief to escritura

€0

Cost to buyer